Skip the long introduction, unless you are into that sort of thing. Lew convinced me to join Rackspace about 18 months ago - after having been a long-time customer. He and I don't always see eye to eye - but we are both passionate about Rackspace - and we are both interested in throwing away anything that is related to "this is how we've always done it" if "how we've done it before" just isn't the best way to do it. He lets me TRY things. Even if they sound "different".

This is a good look (listen) into who he is, and why he is at Rackspace. With degrees from Duke and Stanford I imagine he had a lot of opportunities - and he's made the best of this one!